American Family Insurance Reviews


In this article, I’ll compare American Family Auto Insurance vs. other auto insurance companies, emphasizing price and discounts. I’ll also highlight how American Family ranks among boomers on three key metrics: ease of use and trust. The Zebra is a non-profit publisher of data-backed resources. The company’s insurance content is written by licensed insurance agents and editorial staff, independent of commercialization interests.

Am Best rating

If you’re looking for a home insurance provider, you might want to consider American Family Insurance Reviews. They rank well on customer satisfaction and premiums. Among the top companies in the industry, American Family also scores highly on trust, claims satisfaction, and online satisfaction. But while American Family is popular among Boomers, millennials have less positive feelings about this company. So, how can you tell if American Family is right for you? Read on to find out.

First, American Family is only available in 19 states, which limits its market reach. While it does offer a decent customer service experience, it is more expensive in other states. This is primarily due to the previous Fitch ratings, which limited the company’s distribution. Meanwhile, other companies have spent billions of dollars advertising and investing in agents and infrastructure. Despite the lack of a national presence, American Family does offer an excellent driving discount app, which you can download on your phone.

Customers’ satisfaction with customer service is one of the company’s top priorities, reflected in the number of positive reviews. However, some customers have reported problems with the claims process and difficulty getting assistance from the customer service team. Other positive reviews point to a simple claims process, prompt claims settlement assistance, and an impressive online and mobile app. Additionally, American Family has a strong financial position, which makes it a great option for homeowners.

In addition to excellent ratings in customer satisfaction and claims, American Family has also earned awards for community service. It was named one of the “Best Places to Work” by the Human Rights Campaign Foundation in 2019. It also ranked highly on the Corporate Equality Index. Among employees who responded to Indeed, American Family was rated as “LGBT-Friendly” by the Human Rights Campaign Foundation. Its commitment to ensuring diversity is represented at all company levels has earned it a “W” from the Women on Board organization.

Although the company is an excellent choice for homeowners, consumers looking for car insurance may be concerned about their credit score. While the company offers high-quality coverage at a low price, consumers may be disappointed by the cost and lack of quality customer service. In addition, the company tends to charge higher premiums to people with poor credit than most other companies. But this does not mean American Family isn’t a good option for those with good credit. Moreover, customers with clean driving records can benefit from the lowest premiums.


You can save money on your auto insurance by taking advantage of American Family Insurance Discounts. Some of these discounts are available if you have been a customer for at least two years. You can also save money by combining auto and home policies. Many of these discounts can add up to as much as 29% of your insurance premiums. You may even qualify for a loyalty discount. To learn more about American Family Insurance Discounts, keep reading.

For auto insurance, you can apply for various discounts from American families. In addition to auto insurance, you can also receive a 10% credit on your bill. Other American Family insurance discounts include volunteer work, generational, and paperless billing. Some of these discounts are worth hundreds of dollars annually. Just be sure to check with your agent to see which ones you qualify for. While some of these discounts may not seem like much, they can add to huge savings.

For younger drivers, you can also apply for a KnowYourDrive discount to receive up to 40% off your insurance premium. KnowYourDrive is a program that measures a driver’s safety, and participating in this program can help you receive discounts of up to 40%. While the financial stability of American families may worry some consumers, you won’t have to. If you qualify for this discount, American Family is your insurance company.

Some other discounts offered by American Family Insurance are for good driving habits and participation in various organizations. You can save considerable money by joining a carpool or volunteering at a non-profit organization. Another way to save money on auto insurance is by lowering your annual mileage. You can also take advantage of American Family Insurance’s steer into savings discount by limiting your mileage. You can even get a discount if you’re a senior citizen.

Another way to reduce your American Family Insurance premium is to install a tracking device in your car. This device returns information to the insurance company to help you with your driving habits. This discount can be as much as 40% if you follow these guidelines. American Family Insurance is a highly rated company by A.M. Best and the Better Business Bureau. It caters to military families and has been around for over a century.

Customer service

AmFam stands for “American Family Insurance.” The company focuses on property, casualty, auto, commercial insurance, life, and homeowners coverage. The company also offers investment products. It offers several helpful customer service options, including online chat. American Family Insurance has the right coverage for your needs regardless of the product. Here are a few things to know about the company. This company is a trusted name in the insurance industry.

The American Family Insurance website is a great place to start when you need to contact customer service. The customer service department will offer you links to FAQs and claim forms. You can also post general questions and comments on their social media pages. You can expect to hear back from a representative within 24 hours. You can also follow up by email if you have questions or comments. You can use the contact information listed below for questions or concerns about your insurance policy.

Another way to contact American Family Insurance customer service is through social media. While social media isn’t the best place to get sensitive personal information, it is an excellent place to share your comments or feedback. If unsatisfied with their customer service, you can always write them on WalletHub or social media. The company may respond directly to your feedback. But before you leave a comment or post on American Family Insurance’s social media page, ensure that you follow up on the response and follow-up options.

The team at American Family Insurance knows that a shift in the industry is taking place. Because of this, they looked for a company that could handle online reviews. Today, online reviews play an important role in local search rankings for any type of business. More reviews equal better rankings for insurance providers. After all, reviews are often the first impression that a potential customer will have of a provider. Ultimately, the customer’s review could make or break the provider.


Prices of American Family insurance policies may vary from one policyholder to the next. Many insurance providers offer different discounts, and American Family is no exception. There are discounts for bundled policies, multiple-product discounts, and home insurance, among others. For a homeowner policy, an auto safety equipment discount and a low-mileage discount can help reduce premiums. Taking a defensive driver course can also help lower premiums. And, if you have more than one car, you can save even more by taking advantage of discounts offered by American families.

The auto insurance rates of American families are affordable for a driver with no previous infractions. While they are higher than the national average for drivers with a history of traffic violations, American Family is generally better for drivers with a clean driving record. AmFam’s average auto insurance rates were less than half the national average. However, their rates were higher for clean and younger drivers than the national average. Bankrate gave American Family a 4.3 out of 5 scores.

Despite its low price tag, American Family has consistently maintained high levels of customer satisfaction. According to J.D. Power, the company earned an average score of four out of five for its home and auto insurance policies. The company also offers home protection devices, renovations, and water damage discounts. Consumers have praised American Family’s customer service, and it’s easy to see why. A review of the company’s customer service scores shows that it cares about its customers.

The average premium for a homeowner’s insurance policy with American Family is $1,106 per year. Many other factors influence the final premium, but several discounts may lower the cost of a policy. For instance, a policyholder with an American Family home insurance policy may be eligible for loyalty or generational discount. In addition to discounts, American Family also offers a variety of optional coverage. For example, if you have a car with a low value, a higher-value vehicle may be an excellent choice.